Garage Door Reviews Austin, Cedar Park, Round Rock

Latest Yelp Reviews for our Garage Door Services

Yelp Reviews Alliance Overhead Door Austin

  •   It was Saturday afternoon when a tenant sent pictures of a garage door with a problem, it would not close, hanging at an angle. Chris worked our door once leaving a sticker with the phone number. I called, the greeting said send a text, I did. The response said I'll be there in an hour! He called the tenant with an arrival time. After examining the issue I had a quote. Garage door is repaired, the HOA will not compain about the garage being open. This was an easy repair transaction! Thanks Chris!

    thumb Dick Y.
    4/06/2024
  •   Ok. So a GREAT surprise from the owner of the company. He saw my review and instead of getting insulted, he contacted me and offered to make it right. That I will say, speaks volumes of what kind of company you're dealing with. There had been a couple of misunderstandings that had led to me being stood up twice. It was an anomaly and I believe him. He STILL took full ownership and that was pretty cool.

    He then stopped by my house after hours that same day, diagnosed the problem I have with my garage opener and came up with a rational solution. Just 3 days later he came back and swapped out my entire garage door opener and had it back up running smoothly again. Wow, what a turn-around that was. It's easy to get folks to come by when there's guaranteed money on the table, but for a company to do follow-ups and show acts of good-will, THAT is a rare thing today.

    We were able to talk it out and joke about everything and we're 100% good as of now. This IS a fantastic company and they DO stand by their products and service.

    The ONLY reason I am not giving it 4 solid stars was because the new garage opener installed was not the one I would have picked had I had a choice. The price was BEYOND fair, I mean REALLY good... He wanted to do me right, this was not about money for him at this point and it showed. But as much as I like to save money, I like to also know what I am compromising on in the process. I would have happily paid a little bit extra for the unit a step up. Maybe we should have talked about that a bit more carefully so I was 100% sure of what I would be getting. I thought I was, but stuff got lost in translation a little bit here. This is a small suggestion I'll leave as feedback for the future. All that aside, what really matters here is that the new opener IS solid and it's getting the job done. My personal gripe is small and should stop no one from using this company. I will keep using them and I will try being a bit better of a communicator too. Everything is a 2 sided deal, so I take accountability for this one too.

    Rock on, and thanks for talking care of me. We are 100% good.

    thumb Jacob P.
    4/05/2024
  •   We had a broken spring on our Garage door. Chris from Alliance had called us back immediately with a price and time when he and his crew can come-out. they came on the same day on time and replace the spring in less than 40 Mins.. Great Quality and Value for Money..

    Thanks Chris.. you are truly awesome...

    thumb Sudheer P.
    3/26/2024

 

Looking for the best garage door company reviews in the Austin Cedar Park and Round Rock areas? Most of all Alliance Overhead Doors is a 5 Star rated business on Yelp with  nearly 100 reviews to date. Great reviews for everything from new installations of garage doors, repairs and automatic garage door opener services. As a result the yelp reviews for garage door services below is a sampling from yelp reviewers that love our service.

Garage Door Company Reviews Austin

Garage Door Company Reviews Austin

Chris is very good…we call him for all our

Garage repairs! Very professional and does
A great job!
Donna G – Austin TX,  July 2016

When looking for a garage door repair company I called Alliance a few times and they tried to help me on the phone before even coming out to the house, which was awesome!  As a result I called back again and they showed up that same day to look at the problem with the garage.  They did not charge me anything for the service call. I didn’t feel cheated or roped into buying anything that wasn’t necessary.  Believe the reviews I highly recommend them!
B.R. – Cedar Park TX, April 2016

Chris has come out to our house twice for garage door repairs. During his first visit he had to do pretty substantial replacements on pulley, wheels, and one set of springs. With a new garage door opener that had a small broken piece he fixed that for free. Furthermore the second time he came out he replaced the other set of springs making sure safety cables were installed in all. Throughout both visits, Chris was responsive, polite, timely, honest, and provided a good value. We definitely recommend Alliance and we will use them again.
Tara P. – Austin TX,  August 2016

This company is great. They are honest, reliable and work quickly.  Not installed by Alliance our garage door was broke during the recent storms. They showed up the same day we called and worked in the rain because we needed to get the door working again.  We will probably replace the door in the near future and we will be using them. Thanks for the help!
J.T. – Austin Texas, June 2016  

Garage Door Company Reviews Cedar Park, Austin, Round Rock

First of all, let me say that there’s not enough words to express how amazingly happy my husband Jeff and I are with this Austin based company!  Our garage door broke on Saturday evening, so my husband decided to call Alliance on Sunday morning…solely based on the incredibly positive reviews it had received on Yelp. I am so glad we called!  My husband spoke to Chris the owner, and he was at our house within the hour…on a Sunday nonetheless!  As a result he was able to diagnose and fix our garage door problem with ease!  He had everything he needed on his truck and our garage door is now fixed. We add that it’s working better than since we moved in!  And the pricing was extremely fair I might add!

A company that’s professional  with a true passion for helping people!  I cannot say enough good things about our experience with Alliance!  It is so comforting to know that if anything goes wrong in the future with our garage door, we know who to call!  I have already spoken to some of my colleagues at work about my amazing experience!  Furthermore he quickly turned a scary situation of having to repair something major in our home to a truly positive one, and I am so extremely grateful for that!  So, yes! Believe all of the positive review you have read here about their company!  The reviews are true and they’re the go to company in Austin for all things garage door related.

Dena G. Cedar Park TX, February 2016